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The Virtual Reference Interview

In the online world, how do you deliver service excellence? In this interactive webinar, we will explore tips and techniques to engage users, provide a positive experience, and help users to the best of our ability. In this interactive and informative program, attendees will learn to provide a positive experience and help users to theContinue reading "The Virtual Reference Interview"

How to Be Proactive During a Crisis

Building upon knowledge of crisis communication, effective leadership, and different crisis planning strategies, this presentation explores how to use this knowledge in a proactive manner. Participants will learn how to identify opportunities, navigate challenges, and build community partnerships during the COVID-19 pandemic. Gavin Woltjer ~ Biography Gavin J. Woltjer is the Library Director for theContinue reading "How to Be Proactive During a Crisis"

Cultivating Civility, Resilience and Reflection in the Library Workplace

Register for a seat in this event. Would you like to be part of the solution to creating a functional library work environment with workplace communications that are complete and clear? In this course you will learn how to effectively handle workplace conflict among library employees and work towards teams that are aligned and focusedContinue reading "Cultivating Civility, Resilience and Reflection in the Library Workplace"

Equity in Action: Building Diverse Collections

Apply for a seat in this Library Journal course. In this course, you’ll learn from an outstanding group of experts as they explore key concepts essential to cultivating and promoting inclusive and equitable collections. You’ll conduct a diversity audit of your collections, and learn how to include diverse books, wider perspectives, #ownvoices, and how toContinue reading "Equity in Action: Building Diverse Collections"

Pages Against Predjudice

Racism is still an issue in our country; and, COVID-19 related discrimination reconfirms that any race can be the target. Dr. Ibram X. Kendi, author of Stamped: Racism, Antiracism, and You, has created an anti-racist reading list for adults. However, a similar list does not seem to be readily available for young people. Building thisContinue reading "Pages Against Predjudice"

Research Institute for Public Libraries (RIPL) Pre-Event Webinar

This webinar is for registrants of the RIPL California Virtual Event (May 25-26, 2021). During the webinar, the RIPL Team will share some information to help you make the most of your RIPL experience and provide an opportunity for you to begin connecting with other participants. It will be recorded for those who aren’t able toContinue reading "Research Institute for Public Libraries (RIPL) Pre-Event Webinar"

Designing for a Flexible Future

Apply for a seat in this Library Journal course. NOTE: Live workshop sessions will take place May 5, 12 and 19, 11:00 a.m. - 1:00 p.m. A new library design workshop and guest speaker program presented by Library Journal and School Library Journal. This online course will explore how to design library space for flexibility, including coworking space,Continue reading "Designing for a Flexible Future"

Research Institute for Public Libraries – California Virtual Event

Registration available starting March 22. Events take place 8:30 a.m. to 4:00 pm each day.  Are you trying to determine whether your programs and services are effective? Do you want to learn practical methods for gathering, analyzing, and using data for planning, management, and communicating impact? The Research Institute for Public Libraries (RIPL) is anContinue reading "Research Institute for Public Libraries – California Virtual Event"