CALL Newsletter: Week of Feb 22


Tues., March 2, 10 a.m. One of the best ways to learn is to talk and practice. If you viewed last week’s webinar on Preparing for the Next Wave of Pandemic-Fatigued Customers, or will view the archived webinar this week, please join a small-group interactive practice session that focuses on responses to challenging customer situations as pandemic-closed libraries reopen to the public. Host Andrew Sanderbeck presents real-world scenarios and will coach small groups to help you handle crises small and large. Register for this special event that’s just for California library staff. Limited seating is available, so please only register if you’ve viewed the webinar.


Tues., Feb. 23, 11 a.m.-1 p.m. Equity in Action: Building an Anti-Racist Library Culture. This three-session, six-hour Library Journal course (continuing March 2 and 9) focuses on how organizations have the power—and the responsibility—to help cultivate an anti-racist culture, from evaluating spaces, programs, services, and collections to examining policies and practices for implicit bias. Learn about tools and actions to transform your library services now and in the future. We’ll also be offering the Library Journal course Equity in Action: Building Diverse Collections in April.


Tues., Feb. 23, 10-11:30 a.m. Nothing for Us, Without Us: Getting Started with Culturally Responsive Evaluation. The Research Institute for Public Libraries (RIPL) presents tools for creating welcoming spaces where community members see their lived experiences, cultures, and values reflected in programming and collections, and are excited to contribute to transparent and collaborative program evaluations.

Wed., Feb. 24, 11 a.m. Difficult Conversations Online: Teaching Civility in Uncivil Environments. Carrie Rogers-Whitehead helps you learn about digital citizenship, Netiquette policies, defusing online tensions, responding to disruptions online, and much more.

Wed., Feb. 24, 11 a.m. Promoting Positive Parent-Child Interactions Virtually. Join the Brazelton Touchpoints Center to talk with providers who are engaging families with virtual visits and group socializations and learn how they model and support positive interactions.

Wed., Feb. 24, 1 p.m. Where Do I Go From Here? Engage Volunteers in a New Way. From Get Involved and VolunteerMatch.

Thurs., Feb. 25, 11 a.m. Mapping Out Mobile Hotspots and Bookmobiles. How can your library know which areas to target? This webinar offering solutions using Gale Analytics is open to all.

Tues., March 2, 11 a.m.-12:30 p.m. Meaningful Metrics for Your Organization. From RIPL, this webinar and recorded follow-up lesson helps you understand the quantitative measures used to track organizational performances, and learn where to begin.

Wed., March 3, 11 a.m. Engaging Patrons on Social Media. Learn how to choose platforms, crowd-source content from staff and followers, promote library expertise online, and plan your social posts.

Wed., March 3, 11 a.m. Grant Writing 101: Lessons Learned from a First-Time Grant Recipient. Learn best practices for developing a proposal, carrying out your project, and reporting.

Wed., March 3, 11:30 a.m.-1 p.m. Creating Outstanding Online Storytimes. From ALA, veteran storyteller Kathy MacMillan shows how to keep storytime interactive even without live feedback, plan video-friendly offerings, and manage the stresses of online programming.

Mon., March 8, 1-2:30 p.m. Strategic Planning Made Easy. Part one of two-workshop, interactive program EXCLUSIVELY for California public libraries focuses on getting started with a strategic plan for your institution, with the next session on March 15 including feedback on your assignments from instructor Catherine Hakala-Ausperk.

Tues., March 9, 10-11:30 a.m. Mental Health Supports for Disaster Preparedness and Recovery. During and after a crisis—whether a wildfire or pandemic—libraries play a crucial role in community mental health. Learn more about how to link patrons to important resources, along with practices and programs to support resilience and promote recovery.

Wed., March 10, 11 a.m. Leading During a Crisis: What is Crisis Communication and Crisis Leadership?

Wed., March 10, 11 a.m. Exploring the Pandemic’s Impact on Families’ Well-Being, from the Brazelton Touchpoints Institute.

Wed., March 10, 12 noonEvaluation: The Key to Maximizing the Success of Library Programs.

Tues., March 16, 1 p.m. Embracing Risk-Friendly Learning. Join the California State Library’s Early Learning with Families project for a webinar that shows why “risky play” can help children develop confidence in assessing risk, lead to lower incidence of depression and anxiety, and develop better physical health, self-esteem, social competence, and conflict resolution.

Wed., March 24, 10 a.m. Introducing Appreciative Inquiry into Your Library: A Positive Approach to Change. Would you like to engage and energize your workforce, improve morale, and inject the power of positivity into your library’s culture? Change management can be one of the most difficult tasks for all of us. This two-hour workshop helps you shift the focus from problem-focused mindsets to a strengths-based approach.


CALL is able to offer several opportunities for no-cost conference participation this spring. Mark your calendars for:

March, all monthThe Connection. Learn. Create. Collaborate. This “anticonference” from the Library Collective bills itself as “convention-shattering” professional development that’s useful and fun–not just panel presentations via Zoom. Join in three types of learning: live sessions each week, featuring interactive plenaries and social gatherings; peer-reviewed content to watch, read, and engage with, including shorts, podcasts, and playlists; and access to a 24/7 community of library workers for conversation and collaboration. Register today!

March 16-18Second Annual Southeast Collaborative Conference. Join library colleagues from all over the country to learn on topics from play-based pre-K learning, dyslexia-friendly libraries, building community during the pandemic, and much more. Register for individual sessions.

March 24-26BLOSSOM: Building Life-long Opportunities for Strength, Self-Care, Outlook, Morale, and Mindfulness. This free symposium from the National Network of Libraries of Medicine features talks and takeaways to promote health and wellness among library employees.

March 25-26. Seguimos Creando EnlacesSign up now for the tenth annual, California-generated, bilingual, bicultural, binational library conference, this year focusing on Community Engagement.

May 11-14California Library Association (CLA) Annual Conference. No-cost registration is available for three categories: Library support staff, California Library Literacy Services staff, and Library staff affected by the pandemic. For more details and to apply for these first-come, first-served seats, visit.


Using OBS Studio to Create Live and Recorded Youth Programs (three-week course beginning March 23). In this CALL-exclusive offering, you’ll learn to create interactive, engaging, and professional-looking livestreams using the free, open-source platform OBS Studio. Learn to share screens, add lyrics to storytimes, have multiple people on screen, and master high-involvement virtual programming!

March 8-26Facilitator Training for Civil Legal Justice Through Public Libraries. Get trained in how to lead peer learning groups through the Improving Access to Civil Legal Justice curriculum.

Exploring STEAM Concepts in Storytimes. In this month-long Library Juice Academy course early literacy expert Saroj Ghoting shows how to incorporate STEAM ideas in everything we do, not just targeted programs.

Emotional Intelligence for Librarians. This month-long Library Juice Academy course with Debra Lucas helps you learn about our capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships within your library.

Getting to Know Your Users Through Interviews and Focus Groups. How do we know what library users think? Listen to their stories! Jennifer Sweeney guides this month-long Library Juice Academy course about effective techniques and strategies for learning about your patrons and services.

CALL Newsletter: Week of Feb 22