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Capturing Outcomes of Virtual and In-person Library Programs & Services

Tuesday, May 18, 2021

Learn more and apply for a seat in this four-week course.

Library programs and services are ever evolving, whether that be in format (in-person and virtual, synchronous and asynchronous), audience, topic, or goals.

As we tailor our library programs and services to meet community needs, how can you effectively communicate the value of those programs and services to stakeholders, both in the library and in the community? How can you assess your programs and services beyond the outputs of measuring attendance, transactions, and participation? What strategies can you use to determine whether and how you’re meeting your goals–including as you continue to make changes to service design in response to pandemic safety precautions?

Course Description: This four-week course will include two interactive online sessions:

  • Thursday, May 20, 2021, 1:00-2:00 PT
  • Thursday, June 3, 2021, 1:00-2:00 PT

Please make every effort to ensure that you are able to attend these two meetings before enrolling in the course. If this is not possible, archived recordings will be made available.

CALL SPONSORED: In order to gain the most impact from learning events sponsored by the CALL grant, we ask that all participants engage fully (attend, participate, discuss and share). If you are unable or not willing to agree to this, please be kind and leave a seat or place for someone else.


Tuesday, May 18, 2021
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Capturing Outcomes of Virtual and In-person Library Programs & Services