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Facilitating Community Conversations

Tuesday, May 10

Register for this four-week course.

Tuesday, May 10 – Monday, June 6, 2022.

Are you looking for a new way to engage with your community? Our communities today face new and persistent challenges. Community conversations can help to create cohesion, increase understanding, and address these challenges with collaboration and insights from all.

In this course, participants will learn how to organize and facilitate these conversations in their own communities. They will develop skills in designing, convening, and leading conversations on issues that matter most to the communities they live and work in.

During the four weeks of this course, you will learn:

  • How to frame and structure your conversation to be meaningful and achieve your goals.
  • How to develop powerful questions and facilitate a conversation among diverse community members.
  • How to identify community partners and collaborate to convene conversations
  • How to address challenging moments in a conversation and come to decisions as a group.
  • How to continue to develop and strengthen your practice.

Join us to plan and gain comfort with leading your next conversation!

Course Description: This four-week course will include two interactive online sessions:

  • Wednesday, March 17, 2021 12:00-1:15 PM Pacific
  • Wednesday, March 31, 2021 12:00-1:15 PM Pacific

Please make every effort to ensure that you are able to attend these two meetings before enrolling in the course. If this is not possible, archived recordings will be made available.

In addition to the scheduled sessions, you will work independently and with your fellow participants in discussion forums to map out a plan for your first conversation, and practice facilitation skills and discuss how to improve. Each week, you will be provided with materials to review, and activities which apply the skills you are learning. By sharing among participants, you will benefit from the ideas and feedback of your fellow learners. And, you will have the opportunity to apply these skills to your life and work immediately.

Course Outline: When you log in to the Infopeople online learning site, you will see weekly modules with these topics:

  • Week 1: Planning Community conversations
    • Identifying goals and frame topics for conversation
    • Identifying community partners and collaborating to convene conversations
  • Week 2: Designing the Conversation
    • Building a conversation structure
    • Crafting powerful questions
  • Week 3: Facilitation Skills and Techniques
    • The facilitator’s role and other conversation roles
    • Active listening techniques
    • Addressing challenging moments in a conversation
  • Week 4: Closing a Conversation, Next Steps, and Reflections
    • Identifying next steps and potential actions beyond the conversation
    • Reflecting on facilitation practice and receive feedback.

Presented by :: Courtney Breese

CALL SPONSORED: CALL is offering a limited number of free seats to California library staff in this Infopeople course. Please use the link above to register for one of these no-cost seats. In order to gain the most impact from learning events sponsored by the CALL grant we ask that all participants engage fully (attend, participate, discuss and share). If you are unable or not willing to agree to this, please be kind and leave a seat or place for someone else.


Tuesday, May 10
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Facilitating Community Conversations