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Giving Thanks for Everything!
Tuesday, November 22 @ 11:00 am - 12:00 pm
(A recording will be available under the CALL Academy People Connect Institute category one week after delivery)
We have a lot to be thankful for in our lives!! Yes, even the things we may see as “bad” can have silver linings. More than ever, we need to become more self-aware of our thoughts toward life’s events and experiences and focus on being thankful for everything.
Join Andrew Sanderbeck as he leads our annual Giving Thanks program and shares his experiences including 18 days in COVID isolation in a hospital in Germany. I highly recommend that you purchase and check out the book Self Observation: The Awakening of Conscience: An Owner’s Manual by Red Hawk before the program.
You can check out the book at: https://www.hohmpress.com/products/self-observation-an-owner-s-manual
Presented by :: Andrew Sanderbeck
Andrew has been developing and conducting training programs for library organizations for more than twenty years. He has presented Web-based, On-line, and Face-to-Face programs on Customer Service and Communication Skills for libraries in the U.S. and numerous countries around the world.
Andrew’s programs are filled with proven techniques that attendees can immediately apply with their difficult and challenging customer behaviors. He is the past president of the Haywood County Library Board of Trustees in Western North Carolina.
CALL-SPONSORED: This webinar is sponsored by CALL for California library staff. Register to attend live or visit the CALL Academy one week after delivery for a recording.