Recruiting, Hiring, Orienting, Maintaining and Saying Goodbye to Library Volunteers
May 27, 2021 @ 11:00 am – 12:00 pm
About 60 years ago, the professional nonprofit community came to the conclusion that volunteers needed to be treated like paid employees, meaning that they needed to be subject to the same scrutiny and oversight. The result was that nonprofit agencies became more skilled at recruiting and signing up volunteers who were productive, and the volunteers were treated with the respect they deserved. Everyone benefited as did the agencies and communities they served. Unfortunately, some libraries and library-allied organizations have not yet adopted this professional model. Instead, recruitment is hit and miss, with no guidelines and burdened with an attitude of desperation and guilt.
Volunteers have the same lifecycle as paid employees and many of the same legal conditions for working for the library. Are they a good match for a library, which is first and foremost a service organization? Do they have technical, clerical, or professional skills? How are they at dealing with conflicts with library customers? Have you screened them for financial problems, a criminal background check, or anything that might flag them for being around children? Have they received the same orientation as the paid employees, as well as periodic reviews and consistent positive reinforcement? And what happens when you need to say good-bye?
• Evaluate your library’s volunteer program: How do you treat your volunteers, and how do volunteers contribute to your library?
• Create and maintain a welcoming, rewarding, and goal-oriented environment.
• Broaden your outreach to more potential volunteer candidates.
Presented by :: Pat Wagner
CALL SPONSORED: In order to gain the most impact from learning events sponsored by the CALL grant, we ask that all participants engage fully (attend, participate, discuss and share). If you are unable or not willing to agree to this, please be kind and leave a seat or place for someone else.