Register above to apply for a seat in this six-week online course. 

Monday, March 7 – Monday, April 18, 2022.

The purpose of this course is to create a heightened awareness of the various segments of library populations and their diverse needs. The course engages demographics and needs assessments to develop skills to analyze, plan and implement services to meet the library community’s diverse needs. With particular attention to multiculturalism, topics explored include programming, facilities, marketing, technology, collection development, and staffing and recruitment.

Learning Outcomes

  • Has a heightened sense that all segments of a library’s community have a right and a need for the valuable services libraries deliver.
  • Has the ability to develop an accurate demographic picture of cultural and ethnic makeup of their communities.
  • Is aware of how the role of the library differs from culture to culture.
  • Acquires techniques to create or adapts library programs, services, facilities, and collections so that people of various cultures find those programs and services valuable to them, and so that the library is a more useful and welcoming place for them.
  • Understands the importance of having a diverse workforce and governing structure for the library – to not only create a more welcoming atmosphere for customers, but also to provide a richer internal information and decision-making environment among the staff.
  • Knows both traditional and non-traditional sources and techniques for recruiting library staff and trustees.

Presented by :: Nicola McDonald