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Using the MeL Maven Badge to Create a Statewide Standard of Reference Service Among Front Line Staff

October 27 @ 11:00 am - 12:00 pm

Register for this one-hour webinar.

Michigan has a decades-long history of experimenting with methods to teach eResource use to front line staff. Michigan took advantage of online learning to create a statewide standard of service using real-world reference situations like solving a Pinterest fail, providing research services to city officials, and homework help, to provide front line staff with a context in which to practice digital literacy using the eResource tools that the state library contracts for.
In this webinar, Sonya Schryer Norris and Liz Breed discuss the development of a six-part, asynchronous training experience: the MeL Maven Badge.

Bonus: The Library of Michigan is also releasing a 3-part Information Literacy Badge for frontline public library staff everywhere. See it unveiled during this webinar!

Michigan has a decades-long history of experimenting with methods to teach eResource use to frontline staff. Michigan took advantage of online learning to create a statewide standard of service using real-world reference situations like solving a Pinterest fail, providing research services to city officials, and homework help, to provide front line staff with a context in which to practice digital literacy using the eResource tools that the state library contracts for.

Takeaways include:

  • Baking professional skills-building into eResource training.

    Using narrative to model behavior and set aspirational goals for learners in training environments.

    How to leave politics on the back porch when teaching information literacy skills.

If you’re interested but not able to attend the live webinar, go ahead and register. We’ll send a recording to all registrants after the fact.

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Details

Date:
October 27
Time:
11:00 am - 12:00 pm
Event Category:
Event Tags:
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Organizer

Niche Academy
Using the MeL Maven Badge to Create a Statewide Standard of Reference Service Among Front Line Staff