Working with Library Service Design Tools
Service design is rapidly becoming one of the most popular assessment methods in the library profession. Building on the foundation and understanding of service design as learned in “Service Design: Towards a Holistic Assessment of Library Services,“ the “Working with Library Service Design Tools” class is a deep dive into working with library service design tools.
CALL SPONSORED: In order to gain the most impact from learning events sponsored by the CALL grant, we ask that all participants engage fully (attend, participate, discuss and share). If you are unable or not willing to agree to this, please be kind and leave a seat or place for someone else.