Register for this one-hour webinar. Services and the way we deliver them are changing very quickly and unpredictably. Being intentional about what and how we do is what we mean by service design. Digital, physical, and even philosophical: it’s all about service. Callan Bignoli and Lauren Stara will present an exploration of service design –Continue reading "Users at the Center of Everything: Service Design in Rapidly Changing Libraries"
Register for this one-hour webinar. Reflect on how life experiences, traditions, and beliefs impact communication and explore strategies for facilitating deeper discussions and stronger connections as steps toward developing a more community-centered library. To be truly community-centered, libraries must build and sustain relationships with community partners. But as in any relationship, communication is key toContinue reading "On Implicit Bias and Communication"
Register for this one-day virtual conference. The conference theme, What You Don’t Know & Are Afraid to Ask: Teaching Ourselves & Others, is about examining and reflecting on who we are as teachers, learners, or any stakeholder in that relationship through time, space, format (online, in person, hybrid), and location such as: in community, in the home,Continue reading "Lifelong Information Literacy (LILi) Conference 2021"
Register for this one-hour webinar. COVID has changed how libraries interact with patrons. Due to closures and social distancing restrictions, most programing, events, and even library access has been moved online. Presentation will discuss reaching multiple audiences via social media; maintaining connection with those audiences online; maintaining contact with traditional library audiences during time ofContinue reading "The New Social Media World & Library Marketing Online"
Register for this one-hour webinar. Do you ever feel panicked when someone asks you a legal reference question? Are you not sure if you can answer or how much information you can provide? What can libraries actually do to assist self-represented litigants? According to the National Center for State Courts, in 76% of civil casesContinue reading "Assisting Library Patrons with Legal Questions: Legal Reference Interviews, Referrals, Programming, and Outreach"
Apply to participate. You will indicate your training date preference in the application. Crisis Prevention Institute (CPI) is one of the nation’s pre-eminent conflict de-escalation trainers. A number of California libraries have trained with CPI and have given it highly favorable ratings: “staff got the tools they needed to face any situation came out ofContinue reading "Verbal Intervention: Crisis Prevention Institute"
Register for this two-part 90-minute virtual workshop. Would you like to engage and energize your workforce, improve morale and inject the power of positivity into your library’s culture? Traditionally, when problem solving, organizations tend to focus on what’s not working. This causes them to adopt ‘root cause’ mindsets, only to find themselves facing a setContinue reading "Introducing Appreciative Inquiry Into Your Library: A Positive Approach to Change (Part 1)"
Register for this one-hour webinar This webinar will give an overview of the FCC's Emergency Connectivity Fund (ECF) which is intended to help schools and libraries provide the tools and services their communities need for remote learning during the COVID-19 emergency period. Topics will include: Who Is Eligible to Receive Funds Equipment and Services CoveredContinue reading "Emergency Connectivity Fund: Things You Need to Know"
Learn more and apply for a seat in this four-week course. With COVID-19, many economic opportunity issues were laid bare in 2020. Foremost amongst them was the need for more support for our unemployed and underemployed community members. The data coming from Brookings and other trusted sources indicate the wealth gap is widening and vulnerableContinue reading "Career Services Programs for Community Minded Libraries"
Register for this one-hour webinar. Regardless of how long you have worked in libraries, applying for a promotion to supervisor requires shifting your priorities and looking at your accomplishments with fresh eyes. Part two of this two-part series will cover everything you need to know about creating a successful resume. We will focus on howContinue reading "Curious About Supervision – Part Two: The Resume"
Apply for a seat in this two-day training. Deadline to apply is July 7, 2021. In this fast-paced, two-day training from The Grantsmanship Center you’ll learn how to create the core parts of a grant proposal. Guided by an expert trainer, enjoy lively presentations with discussion and interactive exercises. Connect with colleagues as you master the ins andContinue reading "Essential Grant Skills"
Register for this two-day training. With the new COVID-19 environment, job seeking and hiring processes have had to change. Searches have been halted or delayed due to health concerns and frozen budget lines. Multi-day campus visits have been replaced with extensive Zoom interviews and digital presentations. Job layoffs have made the applicant pool more competitiveContinue reading "Job Hunting and Hiring During the Pandemic"