Registration and additional information Three of a library’s stakeholder groups are particularly important for the library’s success and sustainability: the library’s board or governing body, funders (usually the local government or in higher education, the provost) and the library’s employees. Although each of these stakeholders groups has a different ‘lens’ through which they view, hear,Continue reading "Can You Hear Me Now? Communicating Data to Stakeholders"

Additional information and registration. ValChoice founder Dan Karr will show how patrons impacted by COVID can save money on their car insurance and find companies that provide the best protection and value. Look for the recording of this webinar in CALL Academy after the live delivery.

Register for this event. Many libraries across the country now have an additional yet untraditional resource to provide patrons - a social worker. Whether full time, part time, or through a partnership the presence of a social worker can be beneficial to both patrons and staff alike. Join Tiffany Russell, LMSW, the Social Services ManagerContinue reading "Social Work in Small and Rural Libraries"

This webinar is open to California Library Staff only. Register to attend live, or visit the CALL Academy one week after delivery for a recording. Should you think about strategic planning in the middle of a crisis? What does a strategic planning process look like in turbulent times? While looking ahead three or more years may be outContinue reading "Strategic Planning Tips and Tools to Help Your Library Move Forward"

Registration and additional information.This webinar will introduce tools for helping libraries improve social wellbeing in their communities, created from the Rural Library Service & Social Wellbeing Project. Learn from library directors who leverage all available resources to create feelings of delight, power, cultural identity, and belonging for community residents with outstanding results. Participants will leaveContinue reading "Resources for Wellbeing: Toolkit Tour for Rural & Small Libraries"

Register for this event This webinar kicks off the 2021 online edition of “My Leadership Journey” with Jayanti Addleman, Director of Library Services at Hayward Public Library and President of the California Library Association. Prior to coming to Hayward, Jayanti was the County Librarian/Library Director at Monterey County Free Libraries for 12 years. She hasContinue reading "My Leadership Journey: Jayanti Addleman"

Registration and additional information As the pandemic and social isolation continue, parents and providers are increasingly concerned about their children’s mental health and well-being. This webinar will explore some of the possible responses to the pandemic that children may be showing us at this time. We will discuss strategies providers can implement and share withContinue reading "Exploring the Pandemic’s Impact on Children’s Well-Being"

Register for this Niche Academy event. Presenting can be daunting in a face-to-face setting - now imagine having the same expectations but in an online environment.  This presentation is designed to help you translate presenting in-person into a Zoom environment. By the end of this session you will have practical tools to present online, engageContinue reading "Mastering Online Presentations"

This webinar is open to California Library Staff only. Register to attend live, or visit the CALL Academy one week after delivery for a recording. Drawing on her experience as director of the Meservey Public Library, Chelsea Price will share ideas for hosting “big” programs on a small budget and discuss how partnerships can be an invaluable resourceContinue reading "Big Programs, Little Budget: Forging Community Partnerships in a Small Town"

Register now for this timely webinar! New research suggests that pandemic fatigue - the mental exhaustion caused by being in a state of heightened awareness and alertness due to COVID-19 coupled with uncertainty about how the pandemic will continue to develop - is real, and it is already causing an increase in difficult customer behaviorsContinue reading "Preparing for the Next Wave of Pandemic – Fatigued Customers"

This webinar is open to California Library Staff only. Register to attend live, or visit the CALL Academy one week after delivery for a recording. 2020 was an exciting year in Children’s publishing! It has also presented a number of challenges for libraries: shifting publication dates, impacted budgets, and shut downs that have impacting duties, hours andContinue reading "Best of Children’s Books 2020 (2 hour special)"

Libraries in suburban communities are seeing a rise in homelessness, and many staff are unprepared to handle the needs of this population. We look at situations that have occurred at Mid-Continent (Missouri) Public Library and steps that we took to train staff in ways to serve the needs of this demographic, from locating social servicesContinue reading "Training Staff to Serve Patrons Experiencing Homelessness in the Suburbs"

Registration and Additional Information Public libraries serve increasingly diverse stakeholders, each with unique interests, needs, and strengths. Using the tools from community engagement and culturally responsive and equitable evaluation (CREE), you can help create a welcoming space where community members see their culture, values, and lived experiences reflected in the library programing and collections; andContinue reading "Nothing for Us, Without Us: Getting Started with Culturally Responsive Evaluation"

This webinar is open to California Library Staff only. Register to attend live, or visit the CALL Academy one week after delivery for a recording. Conspiracy theories, misinformation, cyberbullying, arguments and much more happen online every second of the day. Librarians frequently interact with their patrons in this fraught environment. How can we teach civil discourse with soContinue reading "Difficult Conversations Online: Teaching civilly in uncivil environments"

Registration and additional information In this webinar, you will hear from providers who are engaging with families in virtual visits and group socializations. We will discuss the unique opportunities and special considerations they have encountered in their work as they modeled and supported positive parent-child interactions virtually.

Register for this webinar The pandemic has emphasized the importance of services libraries have long offered. Specifically, the need for services that extend beyond the building and that bring resources directly to families who rely on them for school, work, and general support. Mobile Hotspots and Bookmobiles are two such services, but how does theContinue reading "Mapping Out Mobile Hotspots and Bookmobiles"

If you attended or watched the recording of the Feb. 16 Webinar you should have received an invitation to this 60-minute follow-up Zoom call where you will practice role plays and discuss with the presenter and your peers.

Registration and additional information This live webinar and recorded follow-up lesson will equip you with both a philosophical framework and the necessary details to ensure that your organization is making the most of its metrics. What are metrics? Quantitative measures used to track organizational performance. Along with an overview of the uses and purposes ofContinue reading "Meaningful Metrics for Your Organization"

This webinar is open to California Library Staff only. Register to attend live, or visit the CALL Academy one week after delivery for a recording. Do you need grant funding but aren’t sure how to start? Have you received a grant and are thinking what now? Do you find all the reports and budgets confusing? This webinar isContinue reading "Grant Writing 101 – Lessons Learned from a First Time Grant Recipient"

Register for this webinar. Social media can be an essential piece in your library’s communications toolkit, especially if your building is closed or has limited in-person services. It is not only a promotion tool, but also a way to entertain and engage with followers. Join Tiffany Breyne, Communications Coordinator at Skokie Public Library (IL), to learn practicalContinue reading "Engaging With Patrons on Social Media"