Apply for a seat in this one-hour webinar. Passive-aggressive behavior can be maddening. It catches us off guard, causes confusion, resentment, and low morale. What causes it and how can you help prevent it? This webinar will bring together research from multiple fields on how to handle passive-aggressive behavior, with particular tips for librarians. ItContinue reading "Passive-Aggressive Behavior: Sources and Solutions for Library Workspaces"