This free webinar will help educate public library practitioners about available health insurance coverage options, benefits, and special federal protections exclusively for LGBTQ communities during the Open Enrollment period of the Affordable Care Act (Nov. 1–Dec. 15, 2020 for plans that start Jan. 1. 2021).

Libraries and communities need to act now to ensure those hit by job losses direct their energies into promising career paths and develop the skills they need to gain employment. Register now! Over the last two decades, a persistent digital divide challenged many job seekers from gaining skills and COVID-19 added fuel to the fire,Continue reading "150 Million New Technology-Oriented Jobs and the Skills Needed to Get Them"

Start virtual programming for adults using Zoom! Learn about training staff to present virtually, integrating community partners into your virtual schedule, and other strategies to transition programs from in-house to online. In this webinar, community outreach specialists cover best practices for programs, setting up accounts for maximum security and effectiveness (no Zoom-bombing!), program selection, andContinue reading "Transitioning Your Adult Programs to a Virtual Environment"

Libraries in suburban communities are seeing a rise in homelessness, and many staff are unprepared to handle the needs of this population. We look at situations that have occurred at Mid-Continent (Missouri) Public Library and steps that we took to train staff in ways to serve the needs of this demographic, from locating social servicesContinue reading "Training Staff to Serve Patrons Experiencing Homelessness in the Suburbs"