Tag: digital equity

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Libraries

Tutoring for ALL

adult helping child use desktop computer

A guest post by Chris Durr, Library Programs Consultant, California State Library

Tutors can be expensive, and families are often faced with the challenge of trying to secure the services of a tutor.

In his book, Dream Hoarders, Richard Reeves describes how scarce resources – such as the instructional time of qualified tutors – are often hoarded in America by the wealthy. This system, believed by many to be simply ‘good parenting,’ creates a glass floor for the wealthy and a glass ceiling for the other 99%. As Dr. Mark Bray has pointed out in his work, The Shadow education system: private tutoring and its implications for planners, traditional school education is supplemented, to great effect, by the efforts of private tutors. In some countries, this supplement can be an astronomical cost. In 1996, South Korean families spent the equivalent of $25 billion on private tutors, more than the total budget for the entire government.

Enter California State Library’s new online tutoring program, accessible to all California children in grades K-12. Through this resource, anyone with a computer and internet connection can access a live tutor, speaking in English or Spanish, for support with Language Arts or Mathematics, 24 hours a day, 7 days a week. Additional topics and languages are available between 10 am and 10 pm. These tutors, 99% of whom have at least a bachelor’s degree, can help walk students through their classwork with a variety of tools and address a large array of needs. This statewide program is a step forward for all California families.

The online tutoring service is authenticated via “geolocation,” meaning that anyone with an IP address inside of California can access a tutor, with or without a library card. This also means that if a user has a library card and has forgotten it, lost the pin, or is not in good standing with the library, they can still use the tutoring service through the same geolocated link. The program is streamlined for learner access, offering as few barriers as possible for a tutor and a student to be able to connect.

In rolling out this exciting new service, the State Library and partners are providing trainings to educators, library workers, and others on “HelpNow,” the surrounding supports and other touchpoints for the service. The training calendar is below. We hope California library staff will join these training opportunities and learn how to help their communities.

Upcoming Trainings

HelpNow: Online Tutoring and K-12 educators (Audience: K-12 Educators)

Learn how the HelpNow tutoring service can be useful for your students and learners. From test prep, to homework help, to flashcard creation, this training offers expert guidance in how to use the HelpNow tools to increase student achievement, all with little to no prep from the educator.

HelpNow: Nuts, Bolts and Troubleshooting User Issues Part 1 (Audience: Library Workers)

You have HelpNow active on your library website, now what? This training will focus on the nuts and bolts of bringing this service to users and will familiarize frontline staff with how HelpNow can meet community needs. This training will also cover common ways to troubleshoot the service if an end user experiences a problem.

HelpNow: Marketing and Outreach Part 1 (Audience: Library Workers)

Brainfuse offers a variety of resources to help your library raise awareness of the HelpNow service. As your library prepares for students to take midterms, finish college applications, and tackle learning over the holiday breaks, this session will help you position your library as a ‘just in time’ service for patrons seeking help with tests, homework, and essays.

HelpNow: Nuts, Bolts and Troubleshooting User Issues Part 2 (Audience: Library Workers)

A refresher from the October 26th training, this training focuses on the nuts and bolts of bringing this service to users, familiarizing frontline staff with what community needs HelpNow can meet so that workers can point staff to ‘just in time’ resources and focus on troubleshooting issues more advanced users may encounter.

HelpNow: Marketing and Outreach Part 2 (Audience: Library Workers)

Essential to the success of this resource is how well your library can raise awareness of this service. Previous trainings will have touched on the promotion of HelpNow, but this training will be a more focused look at the resources and supports your library has for promoting this service to your community, especially relating to testing season for schools.

HelpNow: Test Prep Resources (Audience: K-12 Educators)

HelpNow offers a variety of tools to assist with test preparation. You know about HelpNow’s live tutoring services, but with finals, the California High School Exit Exam and college entrance exams looming, it’s time to learn more about how HelpNow can support test prep. Product experts will provide an overview of sample test preparation materials offered by HelpNow.

HelpNow: Summer Services Pitch (Audience: Library Workers)

As the school year comes to an end, learn how to turn this resource into a meaningful resource for your community during the summer months. From specific marketing materials for summer, to other forms of engagement like chess tutor, to setting and tracking summer learning goals, HelpNow has resources so your library can make this service useful even when children have no homework to complete.

This program is supported with funds provided by the State of California, administered by the California State Librarian.

Categories
Libraries

Free eResources for Your Library

library staff member assisting a patron at a computer station

Learn to do more with less [effort], really! State and federal funds support online tools for California public libraries, including K-12 tutoring, eBook collections, workforce upskilling, library staff learning opportunities, and so much more. Don’t let your library community miss out. Join the California State Library for a bi-weekly series of workshops to learn about the varied offerings available for your community at no cost.

These resources are supported in whole or in part by:

  • The U.S. Institute of Museum and Library Services under the provisions of the American Rescue Plan Act and the Library Services and Technology Act, administered in California by the State Librarian
  • Funding provided by the State of California, administered by the California State Library.
Free eResources for your Library: CAreer Pathways

September 13, 2022, 2:00-3:00 PM
In this workshop, California State Library staff will help you review CAreer Pathways digital resources for upskilling, job searches, test prep, and more. Join us for an overview on how your library can use these platforms to serve your community, as well as a sneak peek of what’s to come.

These resources are supported in whole or in part by:

  • The U.S. Institute of Museum and Library Services under the provisions of the American Rescue Plan Act and the Library Services and Technology Act, administered in California by the State Librarian
  • Funding provided by the State of California, administered by the California State Library.
Free eResources for your Library: Digital Navigators

September 27, 2022, 2:00-3:00 PM
In this workshop, California State Library staff will help you learn how the Digital Navigators pilot program is bridging the digital divide across California. Digital Navigators provide timely assistance to your users, free up staff time, and help provide an essential service to your patrons with English and Spanish contact options. Come to find out how and when to enroll your jurisdiction. For more information, see the California State Library’s webpage on Digital Navigators.

This resource is supported in whole or in part by the U.S. Institute of Museum and Library Services under the provisions of the American Rescue Plan Act and the Library Services and Technology Act, administered in California by the State Librarian.

Free eResources for your Library: Youth Resources

October 11, 2022, 2:00-3:00 PM
In this workshop, California State Library staff will share a wide variety of free online resources for your K-12 students. Discover how to provide online tutoring to your community, at no cost, through new statewide funding. Learn more about our K-12 collection, including Britannica, Gale Interactive: Science, National Geographic Kids, Teaching Books, and a variety of ProQuest offerings. We will also briefly discuss strategies for using the literacy tool Beanstack for summer reading and beyond. For more information on these youth resources, visit California State Library website.

These resources are supported by funding provided by the State of California, administered by the California State Library.

Free eResources for your Library: eBooks-for-All California

October 25, 2022, 2:00-3:00 PM
In this workshop we will explore the new initiative eBooks-for-All California. Come see how your participation in this eBook platform will lift up communities across our state while increasing offerings for your own patrons. This session will connect library decision-makers interested in benefiting from this shared collection. For more information, visit the eBooks for All California webpage.

This resource is supported in whole or in part by the U.S. Institute of Museum and Library Services under the provisions of the American Rescue Plan Act and the Library Services and Technology Act, administered in California by the State Librarian.

Free eResources for your Library: CALL

November 8, 2022, 2:00-3:00 PM
This workshop will highlight how California Libraries Learn (CALL) can help you cultivate a skilled workforce at your library. Learn how CALL will improve your staff’s skills in areas like customer service, conflict management, library worker wellness, and community engagement. CALL provides no-cost workshops, webinars, courses, and cohort-based trainings, as well as access to CALL Academy, an online platform that provides over 700 training opportunities. Visit the CALL website and calendar and sign up for an account with CALL Academy.

This resource is supported in whole or in part by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian.