This webinar is only available to California Library Staff. Register to attend live, or visit the CALL Academy a week after delivery for a recording.

Learn the secrets to climbing the management ladder in this interactive session. Brainstorm with other ambitious leaders to create your own personal career plan. Leverage the experience of our facilitator who was a Vice President at age 30 and avoid the “rookie mistakes” that can derail your goals.Continue reading “Secrets to Climbing the Management Ladder”

This webinar is only available to California Library Staff. Register to attend live, or visit the CALL Academy a week after delivery for a recording.

Knowing how to communicate is the first step toward addressing a crisis situation. Developing a plan is the next step. How does one plan for a pandemic? (I don’t remember the pandemic chapter in library school!) Numerous strategies already exist.Continue reading “Leading During a Crisis: How to Develop a Crisis Strategy”

What could be wrong with traditional middle class principles such as hard work, achievement, self-sufficiency, and planning? The reality is that these dearly held values alienate many library customers and impede our ability to truly meet their needs. Pima County (Arizona) Public Library is successfully offering programs utilizing restorative practices for youth, community conversations for those experiencing homelessness, and expanded reference services for incarcerated individuals. Learn from our experiences around implementing radically inclusive programming. Register here.

Presenters: Em Lane, Pima County (Arizona) Public Library; Kassy Rodeheaver, Pima County (Arizona) Public Library; Kate DeMeester, Pima County (Arizona) Public Library; Matt Landon, Pima County (Arizona) Public LibraryContinue reading “Intentional Inclusion: Disrupting Middle Class Bias in Library Programming”

This webinar is only available to California Library Staff. Register to attend live, or visit the CALL Academy a week after delivery for a recording.

Student mental health is a growing concern among high schools, colleges and universities, particularly in light of the recent COVID-19 pandemic. Students across the country are seeking connection and help from a variety of sources, and community members are uniquely positioned to identify and support struggling young adults.Continue reading “Creating a Culture of Caring: Practical Approaches to Support Young Adult Wellbeing and Mental Health”

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It’s easy when it’s easy, and it’s hard when it’s hard. Stress, trauma, work schedules, and the new and changing restrictions for the care and education of young children are affecting everyone. For providers and the families with whom we work, life these days feels overwhelming.Continue reading “Challenging Conversations with Families Virtually”

This webinar is only available to California Library Staff. Register to attend live, or visit the CALL Academy a week after delivery for a recording.

Between a pandemic, political partisanship, and fast changing technology, public libraries are experiencing a dramatic series of changes and challenges. To survive in these unusual times exceptional leadership is required from our Library Directors.

However, few people understand exactly what a Director does with their day and why it impacts their library’s operations both present and future.

In this webinar, participants will learn:

• The specific core functions that Public Library Directors focus on
• Keys to effective leadership in public libraries
• Why becoming a library director may be the right or wrong career path for you
• How you can be a library leader from any level of the organization

Doug Crane ~ Biography

Doug Crane began his career with the Palm Beach County Library System as a children’s librarian in 1998. He then served as the Electronic Resources Coordinator, a Branch Manager, and the Director of Branch Services. He was appointed Library Director in 2014 and under his direction the System has won numerous awards including an Urban Library Council Innovation Award.

Doug was recruited by the Public Library Association for their first podcast in 2015. He is the author of the articles, “May I Ask You a Question? Lessons Learned from Interviewing Public Library Leaders,” in the Nov/Dec 2015 issue of Public Libraries, “Overcoming the Email Blues” in the December 2017 issue of Learning Exchange, the Newsletter of the Learning Round Table of the American Library Association, “Efficient Librarianship – A New Path for the Profession” in the Nov/Dec 2017 issue of Public Libraries, and “Go For It! Advice From Library Directors” in the May/June 2019 issue of Public Libraries.

He currently serves on the State Library Council of Florida as Past Chair and is Past President of the Southeast Florida Library Information Network (SEFLIN). In his spare time, he blogs about office productivity and efficiency practices, admires his collection of Doctor Who sonic screwdrivers, and relaxes at home with his wife, daughter, dog and cat.Continue reading “Leadership in Libraries: Observations from the Director’s Seat”

Registration and Additional Information

Many public libraries struggle to grow a culture of evaluation across their organizations. No matter whether you are already aboard the data train yourself, or you and your library still have a way to go, a key hurdle to spreading evaluation and assessment best practices is that it represents change.Continue reading “Evaluation + Culture = Change”